Microsoft Dynamics 365 Business Central and CRM Support Plans
Customised Dynamics 365 solutions for your business will help you run your business more efficiently. Business Central customization, CRM technical support, and integrated ERP integration services will help your company create a connected, high-performing digital ecosystem.
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How Microsoft Dynamics 365 Business Central and CRM Support Work
A complete business management tool, Microsoft Dynamics 365 Business Central lets companies link sales, service, finance, and operations for simplified procedures and better customer interactions. Supported by strong Dynamics 365 implementation plans, this ERP system offers unmatched scalability, flexibility, and efficiency. Combining Business Central customization with smart CRM technical support provides a competitive advantage for businesses looking to improve operational efficiency and customer interactions.
Trusted provider of Microsoft partner services, we offer end-to-end solutions comprising system setup, customization, business data migration, training, and post-deployment support. Our support strategies are meant to equip your company with dependability, security, and growth-oriented solutions whether you are just starting with Dynamics 365 implementation or require expert-level help in managing current deployments. From supply chain automation to financial management solutions and customer relationship tools, we provide adaptable and scalable solutions for long-term digital success.
Key Components of Dynamics 365 Implementation
Implementing Dynamics 365 Business Central and CRM is seamless with our expert-led approach. Our support plans ensure smooth operations and long-term success.
Strategic Planning & Requirement Analysis
We match your processes to the appropriate Dynamics 365 implementation path, so guaranteeing scalability and results oriented on return on investment. This calls for assessing the appropriate combination of ERP integration services, financial management solutions, and customer relationship tools needed for your company model.
Configuration and Business Central Customization
Every company is different; thus, its ERP system should also be unique. Our strong Business Central customizing tools fit your company's particular processes, including chart of accounts, approval hierarchies, reporting structures, and modules.
CRM and ERP Integration Services
It's not hard for us to figure out how to connect complicated ERP systems with CRM systems. This links sales, finance, operations, and supply chain seamlessly, therefore providing a 360-degree perspective of activities.
Secure Business Data Migration
A smooth and secure business data migration is critical for any successful implementation. We use proven tools and methodologies to migrate legacy data including customers, vendors, inventory, and transaction history into Dynamics 365, while maintaining data integrity and compliance.
Dynamics Software Training
Proper user onboarding is essential for full adoption. Our structured training programs for Dynamics software include role-based tutorials, hands-on workshops, and ongoing learning modules to help employees get better at what they do.
Post-Implementation CRM Technical Support
Support doesn't end at go-live. Our continuous CRM technical support services ensure your system runs smoothly. We also optimize your existing customer relationship tools to better meet your growth objectives.
Facts and Figures
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Years of Development Experience
Software Engineers & Technical Staff
Software Designed, Developed & Deployed
Countries Clients Served
Happy Customers
Industries We Serve
At Shaans Solutions, we understand that each industry has unique challenges and opportunities. Our expertise spans across various sectors, enabling us to deliver customized solutions that drive innovation, efficiency, and growth. Whether you’re in healthcare, finance, retail, manufacturing, distribution or any other industry, our dedicated team of certified consultants is here to help you achieve your business goals with cutting-edge technologies.
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Benefits of Microsoft Dynamics 365 Business Central and CRM Support Plans
Unlock the full potential of Microsoft Dynamics 365 Business Central and CRM with tailored support plans. Ensure smooth performance, timely updates, and expert guidance every step of the way.
1.
Basic Support Plan
Ideal for small businesses starting their Dynamics 365 implementation journey, this plan covers basic troubleshooting, minor feature configurations, and monthly health checks for your ERP and CRM system. Get essential CRM technical support and Business Central customization assistance at an affordable rate.
2.
Standard Business Plan
A perfect choice for growing enterprises that require recurring monitoring, system upgrades, user support, and basic ERP integration services. Includes regular updates to financial management solutions, minor workflow enhancements, and access to Microsoft partner services for add-on modules.
3.
Enterprise SLA Plan
Designed for large businesses needing enterprise-grade support with 24/7 monitoring, data recovery, and personalized account management. Leverage advanced supply chain automation tools, in-depth business data migration, and high-priority CRM technical support to run a frictionless operation.
4.
DevOps & Customization Plan
This plan focuses on automated deployments, system scalability, and version control for evolving business needs. With enhanced Business Central customization and proactive code management, we ensure seamless integration with third-party apps and modules, supporting efficient Dynamics 365 implementation cycles.
5.
Training & Enablement Plan
Empower your staff with continuous learning. This includes comprehensive Dynamics software training for different departments such as sales, finance, inventory, and operations. Improve usage of customer relationship tools, enhance financial management solutions, and align teams with system capabilities.
6.
Audit & Optimization Plan
Targeting performance, this plan offers system audits, optimization strategies, and process alignment for maximum ROI. Includes health checks, cleanups, data quality assessments, and enhancement of existing ERP integration services, Business Central customization, and CRM technical support systems.
Why Choose Shaans Solutions for Microsoft Dynamics 365 Business Central and CRM Support Plans?
Dedicated Support
Quick Turn-Around And Dedicated Support By 100% In-House Team
Top-Rated Company
Hundreds Of Real Reviews On Google And Top Developer Forums
Hire Experts
We Provide Pre-Vetted Qualified Engineers For Your Projects
Modern Infrastructure
We Have The Best Workplace With Modern Infrastructure In The City
Local Support
Get Local Support From Our Consultants In USA, UK And India
Save Up-To 60%
Optimise Development Costs By More Than 50% And Increase ROI
Awards And Achievements
We are pleased that we are known for our honesty, originality, and invention. Our awards and achievements are the trust and pleasure of our customers and partners.
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Tools and Technologies Used in Microsoft Dynamics 365 Business Central and CRM Support Plans
Microsoft Dynamics 365 Business Central and CRM support plans offer ongoing maintenance, issue resolution, and system optimization for peak performance.
Dynamics 365 Business Central
- Dynamics 365 Sales / Customer Service
- Power Platform (Power Apps, Power Automate, Power BI)
- Azure Active Directory
- Dataverse
- Visual Studio Code
UI/UX
- Power Apps Studio
- Dynamics 365 App Designer
- Figma
- Fluent UI
- Page Designer (BC)
WEB / Frontend
- Dynamics 365 Web Interface
- Business Central Web Client
- HTML/CSS/JavaScript
- Power Pages (for customer/self-service portals)
- React.js (for external portals or integrations)
Backend & Database
- Dataverse
- SQL Server
- Azure SQL Database
- Business Central Tables
- Azure Blob Storage
- OData / API Endpoints
3rd Party Libraries / Integrations
- Power Automate (for workflows & automation)
- Azure Logic Apps
- Outlook Integration
- SharePoint Integration
- Microsoft Teams Integration
- Customer Voice (feedback collection)
- Jet Reports / ForNAV
Payment Gateway (if needed in migration)
- Stripe
- PayPal
- GoCardless
- Square
- Dynamics 365 Commerce Payment Integrato
- Apple Pay / Google Pay (via partners)
DevOps / CI/CD
- Azure DevOps
- GitHub
- AL-Go for GitHub
- Solution Checker (CRM)
- Docker (for testing)
- Lifecycle Services (for hybrid setups)
Cloud Services
- Microsoft Azure
- Azure Key Vault
- Azure Monitor
- Azure Communication Services
- Power BI (for reporting and dashboards)
- Azure Service Bus (for message-based integrations)
Technology combination Support plan
Expert support, fast issue resolution, and tailored guidance to keep your Dynamics 365 running at its best.
Basic Support Plan
Ideal for small teams starting with Dynamics 365. Email-based support, monthly system health checks, and minor troubleshooting assistance.
Standard Support Plan
Perfect for growing businesses needing dependable support. Email & phone support, monthly performance reviews, user training sessions, and functional enhancements assistance.
Premium Support Plan
For businesses relying heavily on Dynamics for daily operations. 24/7 support access, dedicated account manager, proactive monitoring & optimization, and priority issue resolution.
Frequently Asked Questions
As a trusted development support company in India, we offer flexible and tailored project engagement models to suit your unique business needs. Whether it’s a full-scale project or dedicated resource support, our agile approach ensures smooth collaboration and results-driven delivery.
Yes! We specialize in post-go-live CRM technical support, system optimization, and enhancements to improve system performance.
We use automated tools, rigorous validation, and manual mapping to ensure 100% accurate business data migration without data loss or corruption.
Of course. The roles of finance, sales, purchasing, and administration are all covered by our Dynamics software training. Training is available in-person or virtually.
Yes, our Business Central customization services are designed to adapt to your unique needs from UI modifications to custom approval flows.
Customers in the retail, healthcare, finance, manufacturing, and service industries work with us to get Dynamics 365 set up and running correctly.
Critical incidents have response times as low as 30 minutes under our Enterprise Plan. Every day of the year, at all hours, our CRM tech support team is available to help you.
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